SHIPPING & DELIVERY TIMES
Little Lefty Lou is located in the Netherlands, so that's where all the products are shipped from.
Once your payment is received, orders within the Netherlands will be shipped within 48h (excluding weekends & holidays), international orders are shipped weekly on Wednesdays. If you need it shipped quicker, just let us know because most of the time it won't be a problem.
Orders within the Netherlands
All domestic orders are sent by PostNL. It should arrive within 1-3 business days after shipping, but once in a while it can take a bit longer.
International orders are shipped weekly on Tuesday or Wednesday through a shipping portal with the Deutsche Post (Germany). The delivery time varies on your location. Within Europe it normally arrives within 1-2 weeks and other destinations between 2-5 weeks. But these are just estimates, sometimes it can even take up to 6 weeks. This is probably due customs holding your parcel (they can hold it up to 30 days) or because of the holidays (between Black Friday & Christmas). To be honest, after shipping your order, it's out of our hands. We don't have any influence on the delivery. We can not be held responsible for any delays and can't refund you if it arrives later than expected. If your order hasn't arrived after 6 weeks, please e-mail us at email@example.com and we'll find a solution together!
Depending on the country you're in and the value of your order you could be charged with taxes and/or custom fees. Please make sure you're aware of the costs in your country.
Please make sure the address you're using is correct. If you realise it's incorrect please let us know as soon as possible before we ship your order. If your order returns to us, it will result in new shipping charges. If packages are lost because of an incorrect address, we're not able to provide you a refund.